Shipping Policy

At Cliqat, we carefully prepare and pack your orders to ensure they are delivered as quickly and safely as possible across Jordan.

Delivery Areas

We currently offer delivery within the Hashemite Kingdom of Jordan. Delivery availability may vary depending on the area and courier coverage.

Delivery Time

Delivery inside Jordan usually takes 24 to 48 hours from order confirmation, depending on the area, product availability, and courier conditions.

Some delays may occur due to circumstances beyond our control, such as public holidays, weather conditions, courier delays, high order volume, or difficulty reaching the customer.

Order Confirmation

We may contact you by phone or WhatsApp to confirm your order or verify your delivery details before preparing the order or handing it over to the courier.

Please make sure to provide a correct phone number and a clear, complete delivery address to avoid any delays.

Delivery Fees

Delivery fees, if applicable, will be displayed during checkout before you confirm your purchase. Delivery fees may vary depending on the area or any active offers available on the website.

Receiving Your Order

Please inspect your order upon delivery and make sure the products and packaging are in good condition. If the item is broken, damaged, incorrect, or has a clear manufacturing defect, you must contact us on the same day of delivery.

We may not be able to review any claim related to damage, breakage, or defects after the day of delivery.

Delayed or Failed Delivery

If delivery cannot be completed due to no response, an incorrect address, or the customer being unavailable at the time of delivery, the order may be delayed, returned, or cancelled depending on the case.

We may contact the customer to rearrange delivery where possible.

Order Changes or Cancellation

Please review your order details carefully before confirming your purchase. We may not be able to change or cancel an order after it has been prepared or handed over to the courier.

Contact Information

For any questions related to shipping or delivery, you can contact us at:

Email: cliqat.store@gmail.com
Phone / WhatsApp: 00962791816599